Each CASIO musical instruments sold by us is genuine, authentic, bona fide goods come with 12 months local distributor warranty (excluded: accessories & spare parts).
These products are not grey imported, used, refurbished, discounted clearance items or items came from unknown source.
We provide official warranty certificate for each CASIO musical instrument sold by us for you to assure you of a completely hassle free and worry free ownership experience.
Immediate purchase order handling and secure fast shipping is our commitment to our customer. All items will be shipped within 2-3 working days after we received the cleared payment notifications except for weekend or public holiday. We ship out all items by using Skynet and Poslaju courier service by default.
Delivery cut off time is 10am. Any payment made before 10am we will courier your item out on same working day. Otherwise will be courier out the next working day.
Please contact us if your item not received after 3 working days by email us at: email@example.com or WhatsApp/Line/Viber/SMS: 017 221 1680
For latest Skynet delivery status, please check at official Skynet Tracking Site: http://www.skynet.com.my/
In the event of non-stock availability for a specific order, seller would contact buyer for decision to be placed on backorder or to proceed with a full-refund thus not wasting any time for both parties.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that the risk of loss and title for such items are passed to you upon our delivery to the courier service.
Credit card our preferred payment method for Local customer. Please provide the following IMPORTANT information’s to us when you made your payment.
- 1. Your FULL NAME
- Your Full Delivery / Shipping Address - Must provide your postal code.
- Your Telephone Numbers - The Courier Company / Mail Company will try to contact you first before they deliver to your doorsteps. And also, the seller may contact you directly if there is any issue with your orders. The seller will not bear the responsibilities if the item is sent to your outdated address or delay in shipment due to missing your postal code or telephone numbers contact.
We offer variety of products include toys, Bicycle accessories, Musical accessories, collectible items and lots of the hot wanted products on marketplaces. We are working close with Local Courier Company so that we can offer FAST and SECURE Delivery service to our nationwide customer at very attractive rates!
All the products we selling on local and international site are acquired from licensed local distributor and it is genuine from manufacturer. Some products are source directly from warehouse clearances sale that why we can offer such a low price compare to others. We are very concern about our product quality, because customer satisfaction is our top priority!
We also very concern about the product shipping packaging. Extra care protective packaging is what we practicing all the time, because we want you to receive your valued item in perfect conditions.
Finally we would like to thank you all customer for their kindly support, we appreciate your feedback and we always customer comment and criticism seriously. Your sincere feedback helps us to improve our services to serve you better in the future.
WhatsApp/Line/Viber/SMS: 017 221 1680
Call Operation Hour: Monday - Friday 10am - 5pm
- Please take note that warranty does not cover:
- Damages to item done deliberately or improper handling of it.
- Damages to products caused by either impact, liquid, sand or insect, natural disaster and act of God.
- Modifying, repairing the product without written consent.
- If there is defect on the items you receive or we send you the wrong items, please kindly contact us within 3 days and deliver back to us within 7 days.
- Please keep the packaging well and return the goods as a whole.
- We offer 7 days return period, with buyer paying the return postage unless item is defective upon receipt.
- Policy on Out-of-Stock Items
All the products were in stock when your order was confirmed, but after your payment was confirmed, one of the products in your order went out of stock.
In this case we will ship all the in-stock products that you have ordered first and for products which are out of stock, we will ship it to you immediately once the next shipment of stock arrives or we will refund to you for those items out of stock.
The product was already out of stock when you made the order.
In this case we will ship all products in the order only when the new stock for the out of stock product arrives however, in some situations we might ship the products that are available first.